The TaitWare Console allows Account and Customer Owners (see Owners documentation) to provision Recovery Users and Paper Keys.
Owners may provision recovery users and paper keys for any Accounts or Customers that they own. Anybody who knows this paper key, has access to the recovery email, and is able to provide identity proofing to TraitWare support can utilize this process to provision a new Owner without access to an Owner’s device and device credentials. With this in mind, protect these secrets the same way you would protect a phone that automatically unlocks.
TraitWare strongly suggests provisioning multiple owners for any Account or Customer. This recovery process is intended to only be used as a final protection against Account or Customer access loss, in cases where all owners simultaneously lose access to their devices.
Find out how Enterprise recovery works here: