How to add users?

Users can be added manually, imported using CSV, or synced using Microsoft Entra GraphAPI.

To manually add a user:

• Select Create User from the Users page. Mobile Phone is not required
• Select Save Changes
• To Import Users, select the button on the Users page
• Paste users in the appropriate format and select Preview
• Select Submit Users if it looks correct
• For User Sync, you will need information from Microsoft Azure complete this step.
• Once the information is inputted, users will be synced over based on the allowed groups.
• If you are using Azure Graph API, you can choose to sync all users in the Azure AD, or groups.

To add a user in person:

• User Registration can be done in Person.
• Navigate to the User to be added. Select User
• Navigate to the Devices tab
• If there is no device, select Reset Device
• Select QR Code Registration
• Scan Registration QR with user’s device

Find more information and a videos here:

• Helpdesk : TraitWare Support (freshdesk.com)
• https://traitware.freshdesk.com/a/solutions/articles/103000299845#Create-and-Register-User(s)
• TraitWare Passwordless User Enrollment (iOS and Office 365 SSO Login) on Vimeo
• TraitWare Passworless User Enrollment (iOS and G Suite Login) on Vimeo