What kind of Passwordless MFA Technology Partnerships does TraitWare offer?
It is our goal to help fuel the success of all our partners – to empower them, in the face of growing global security risk, to better serve the needs of their customers – with TraitWare’s Real Passwordless MFA™ for True Zero Trust Access. A list of partnership types can be found at this link: […]
How do I modify or change my billing or contact information?
Please email us at partners@traitware.com.
Are you SOC 2 certified?
Yes. A SOC 2 certification report can be sent when a partner is under NDA with TraitWare.
Do you have industry use cases?
Yes, we do have case studies and customer testimonials. More about that can be found here: Customer Case Studies – TraitWare Customer Testimonials – TraitWare
What are the retail prices?
Retail pricing for TraitWare is $5 per use, per month. Partners can get a discount on the retail price, dependent on which partner contract you have in place with TraitWare: Referral: In this model, for any referral to TraitWare that results in a sale, the partner will receive a one time referral fee of 10% […]
Can I get a volume discount?
Yes. There are options where a volume discount could apply. For example, volume tiers will be established and the amount of margin the partner receives will increase based on achieving the next plateau. The number of users and amount of the additional discounts are negotiated on a per partner basis, based on the markets served […]
How does your pricing model work?
Every user begins with a 30-day free trial account of our software. During this period, they are given unlimited access and usage of the service and the ability to cancel the service. After the 30-day trial, the user will choose a pricing plan detailed on this page.
What if I need to be issued a refund?
If you have already purchased a yearly subscription, and you are not satisfied with the product, we can issue you a pro-rated refund based on the amount of time after your trial period expired. Contact support@traitware.com to get your refund process started.
How long does it take before I receive my refund in my account?
Refunds typically take 5-10 business days to be processed and refunded to your account.