Category: Pricing and Payments


How does your pricing model work?

Every user begins with a 30-day free trial account of our software. During this period, they are given unlimited access and usage of the service and the ability to cancel service. After the 30-day trial, the user will choose a pricing plan detailed on this page.


What if I need to be issued a refund?

If you have already purchased a yearly subscription, and you are not satisfied with the product, we can issue you a pro-rated refund based on the amount of time after your trial period expired. Contact support@traitware.com to get your refund process started.


How long does it take before I receive my refund in my account?

Refunds typically take 5-10 business days to be processed and refunded to your account.

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