FAQs


How do I modify or change my billing or contact information?

Please email us at partners@traitware.com.


Are you SOC 2 certified?

Yes. A SOC 2 certification report can be sent when a partner is under NDA with TraitWare.


Do you have industry use cases?

Yes, we do have case studies and customer testimonials. More about that can be found here: Customer Case Studies – TraitWare Customer Testimonials – TraitWare


What are the retail prices?

Retail pricing for TraitWare is $5 per use, per month. Partners can get a discount on the retail price, dependent on which partner contract you have in place with TraitWare: Referral: In this model, for any referral to TraitWare that results in a sale, the partner will receive a one time referral fee of 10% […]


Can I get a volume discount?

Yes. There are options where a volume discount could apply. For example, volume tiers will be established and the amount of margin the partner receives will increase based on achieving the next plateau. The number of users and amount of the additional discounts are negotiated on a per partner basis, based on the markets served […]


What does login in 3-touches mean?

Here you can find a video on what login in 3-touches is: TraitWare Login in 3 Touches (youtube.com)


Comparison between TraitWare and competitors or other login technologies

There are other companies who also promote MFA. However, TraitWare is the only one that has Passwordless MFA. See how TraitWare works in comparison to other companies here: TWvDUO – MFA Login to Google Workspace (youtube.com) Legacy v TraitWare Login (youtube.com)


How to strengthen cybersecurity against Ransomware?

These days you hear about Ransomware attacks often. It is important to be cyber secure against all form of cyberattacks including Ransomware attacks. Read here for more information about cybersecurity against Ransomware attacks: How to Strengthen Cyber Defense against Ransomware – TraitWare


How to make MFA adoption easy?

Multifactor authentication (MFA) is a must for enterprises to ensure data security in the face of both new attacks and persistent older ones that are constantly being fine-tuned by cybercriminals. It offers multiple layers of security to your login processes through multiple means of authentication. Find out more on how to adopt MFA: Make MFA […]


Why should Healthcare invest into MFA?

Multi-factor Authentication is essential in Healthcare. Just this year Change Healthcare was hacked and personal data of many were stolen. This could have been prevented with Passwordless MFA like we have. Here is some more information about MFA in Healthcare: Why Multi-Factor Authentication Is Essential for Healthcare – TraitWare


What is real Passwordless MFA?

In light of the sharp rise in cyber attacks worldwide – from ransomware to phishing scams to man-in-the-middle attacks – we’ve been told by the likes of Microsoft, countless cybersecurity experts, and even the President of the United States, that it’s time to take cybersecurity seriously in every enterprise … that it’s time that we […]


What is account take over (ATO)?

Account takeover is real and potentially crippling. Especially if you run a business of any size, I encourage you to take it seriously. Deploy Passwordless MFA plus Single Sign-On for simpler, more secure access to all your accounts. Here is some more information about ATO: Let’s Discuss Account Takeover, or “ATO”.  – TraitWare